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Student Tech Support

Need Help? Try this first:

Dear Student:

Before completing a Request for Technical Assistance form, please review the following information carefully.  Your problem may be more rapidly solved on your own, or it may need to be handled by a different department.

D2L Issues | Raidernet Issues | OWC Email Issues

 

D2L Issues

  • I've forgotten my username, password, or both.

    We have a utility for resetting your password. This utility can often be helpful in finding your username as well. Please click here to view some quick instructions on how to use this tool.

    If you are still unable to gain access to D2L, return here and complete a Request for Technical Assistance.

  • I'm having a problem with content (quizzes, documents, assignments) in my D2L course.

    Your first point of contact for these types of problems is your instructor. Check his or her syllabus for contact information, or click here for the faculty search feature on the OWC website if you can't locate that information.

    If your instructor determines that this is a problem with your computer, not virtual classroom content, return here and complete a Request for Technical Assistance.

 

 

 


Raidernet Issues

The Learning Technologies Department does not manage Raidernet. Please email the IT HelpDesk or call them during regular business hours at (850) 729-5396.

 

 

 

OWC Student Email Issues

The Learning Technologies Department does not manage OWC Student Email. Please email the IT HelpDesk or call them during regular business hours at (850) 729-5396.

 

 
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